If you are planning to fly with JetBlue, then you have to be aware of its baggage policy. For the convenience of its customers, JetBlue has kept its baggage policy very flexible and liberal so that its customers don’t have to go through any complexities and can carry all that they require with themselves without worrying about the weight of the bags.
It is important to know about the baggage policy to make sure that you don’t have to go through any sort of inconvenience at the airport.
JetBlue baggage policy
JetBlue baggage policy has details about the rules and regulations that the travellers have to follow regarding the baggage they are carrying with themselves while travelling through JetBlue. The JetBlue baggage policy talks about the weight and size restrictions, baggage limit and things which can or cannot be carried onboard. The JetBlue baggage policy has details about carry-on baggage, checked baggage, excess baggage, excess weight and excess size. The sections ahead have information about the JetBlue baggage policy in detail. The
JetBlue Baggage policy for carry-on bags
According to JetBlue carry-on baggage policy travellers are allowed to carry one personal item with them which fits into the space below the front seat. Personal items include a purse, laptop bag, camera bag etc. The dimensions of the personal item must not be more than 17″ L (43.2 cm) x 13″ W (33 cm) x 8″ H (20.32 cm).
Apart from this, a carry-on bag is permitted which fits into the overhead compartment. Everyone is eligible for this, including all the members of Blue, Blue Plus, Blue Extra and Mint fares.
The dimensions of the carry-on bags are inclusive of handles and wheels must not be more than 22″ L (55.88 cm) x 14″ W (35.56 cm) x 9″ H (22.86 cm).
There is an important thing which you need to keep in mind. The members of the Blue Basic fares are not permitted a carry-on bag. If you bring a carry-on bag to the gate, then you will be liable to pay a fee, and it will be required to check-in. If the bag is your first or second checked bag, then the charges will be $65 and if it is your third checked bag, then the charges will be $180. There are certain exceptions:
- Mosaic members
- Travellers travelling to and from London
- Active US Military
- Unaccompanied minors
- Travellers who are combining a Blue Basic fare with an Even More Space seat
Those travellers who have purchased an extra seat might be allowed to check additional bags on the basis of the fare option for that extra seat.
JetBlue Baggage policy for checked bags
According to the JetBlue baggage policy, you can check-in two bags from the time you book till you arrive at your destination. If your fare does not include checked bags, then you can save money by purchasing them in advance on JetBlue’s official website or mobile app.
You have to make sure that your luggage meets the JetBlue check-in baggage requirements. If the checked bags exceed 62″ (157.48 cm) in overall dimensions (length + width + height) and 50 pounds (22.68 kg) in terms of weight, then they will be chargeable.
JetBlue Baggage policy for overweight or oversized bags
As per the JetBlue baggage policy, If your bags do not meet the weight or size restrictions, then they will qualify as overweight or oversized bags and will be chargeable. The charges for overweight or oversized bags are as follows:
- If the bag weighs between 51 lbs or 23.13 kg – 99 lbs or 44.91 kg, then the charges are $150 per bag.
- If the dimensions of the bag range between 63″ in or 160 cm – 80 in or 203.3 cm, including wheels and handles, then the charges are $150 per bag.
If you want to check in more than two bags, then you will have to pay extra charges. You have to add additional bags to your booking starting 24 hours before the scheduled departure of the flight or at the airport.
You must keep in mind that items like a golf bag, fishing rod, skimboard, skis or snowboard will be counted as a check-in bag and can be added anytime to your booking.
JetBlue Baggage policy for excess bags
Passengers are permitted to carry two check-in bags with themselves onboard according to the JetBlue baggage policy. If they want to carry more check-in bags, then they will have to pay charges which will be levied on every extra bag that they carry. The charges from 3rd bag onwards are $200 to and from London, and the charges are $150 for all other routes.
Checked bag fees are only refundable if the passenger cancels the entire reservation before the scheduled departure of the flight.
JetBlue Baggage policy for sports equipment
JetBlue permits its passengers to carry sports equipment with them onboard. Travellers can very easily carry sports equipment with them, however, there are certain things which they need to keep in mind before carrying sports equipment onboard:
- Items which weigh more than 99 pounds will not be accepted.
- The following sports equipment are not allowed under any condition:
- Gas-powered scooters & scooters with spillable batteries
- Electric skateboards with lithium batteries
- Antlers or horns
- Balance gliders
- Scuba tanks with compressed gas cylinders
- Stand-up paddle boards & paddles
- If you are carrying any large sports equipment, then it will be considered a checked bag. These sports equipment include kiteboarding and windsurfing equipment, bikes, surfboards etc. You will also have to pay a per-item fee of $100.
For more exact details, you can check the website or contact the Jetblue customer service team.
JetBlue Baggage policy for assistive devices
If you are in need of any assistive devices and are carrying them with yourself like a wheelchair, crutches, stroller etc. then you are free to carry them with you. These items will not be counted towards your carry-on or checked bags, but they are subject to weight and size restrictions. If you want you can also request for your assistive devices to be picked up at the bag claim.
JetBlue Baggage Policy for groups
Travelling in groups is indeed very much fun. You get to have some good companions with you for your flight. If you are travelling in groups, then you have to comply with the baggage rules of the airline.
According to the JetBlue baggage policy, group travellers can come with one small personal item like a laptop case, purse, computer, camera, small bag etc. which can easily fit into the space underneath the seat in front of you. The rules are a little different for different destinations. They have been mentioned below.
Here are the baggage rules for Trans-Atlantic Destinations:
- Passengers are permitted to carry one carry-on item that must be placed in the overhead bin and must not exceed external dimensions of 22in x 14in x 9in.
- Passengers are also allowed to carry one checked bag the overall maximum dimensions of which must be 60″ (157.48 cm) (length + width + height) or the weight must not be more than 50 pounds (22.68 kg).
- The charges for the second bag are $45 and are only available at the airport.
- If you want to carry more than two bags, then the fee from the third checked bag onwards is $150 per bag and only available at the airport.
- You will be charged a fee for bags which do not meet the dimensions and/or weight restrictions.
Here are the baggage restrictions for US Domestic and International (not Trans-Atlantic Destinations):
- Passengers are not allowed to carry Carry-on bags with themselves onboard. Any carry-on bag brought to the gate will incur a fee and will have to be checked.
- You are permitted to carry two checked bags the overall dimensions of which must not be more than 60″ (157.48 cm) (length + width + height) or the weight must not be more than 50 pounds (22.68 kg).
- Bags that don’t meet the dimensions and/or weight restrictions will be charged.
- If you want to carry more than two bags, then the fee from the third checked bag onwards is $150 per bag and only available at the airport.
Remember that all the bags are subject to size and weight restrictions. Other fees apply for oversized or overweight bags. Excess bag rules and size and weight restrictions may differ depending on load availability and country restrictions.
JetBlue Baggage policy for lost or damaged bags
If your bag has been lost, or it has been damaged, then you don’t have to panic. All you have to do is file a report with a JetBlue crew member at the airport. The baggage service team of JetBlue has everything in its capacity to find the bag. After you have made the complaint, if you want to follow up, or if you need to make a complaint after you have left the airport, then you can call the baggage service team of the airline at 1-866-538-5438.
JetBlue Baggage Claim policy
If you have left anything behind or your baggage is damaged then you can contact the baggage service team of JetBlue airline and make a complaint regarding the same. The JetBlue baggage claim policy has been drafted keeping in mind the convenience of the customers if they lose something at the airport or on the plane. In case of lost and damaged baggage, you can claim it with a JetBlue crewmember while you are at the airport.
If you have left the airport and want to make a baggage claim then, according to the JetBlue baggage claim policy, you can call the JetBlue baggage claim number at 1-866-538-5438 within four hours of landing.
To follow up for your baggage claim, you can give a call on Central Baggage Services numbers at 1-866-538-5438. This is the primary customer contact for bag claims and is available 24/7.
This was all about the JetBlue Airlines baggage policy. If you still have any doubts about Jetblue baggage fees, Jetblue baggage claim, Jetblue baggage weight, Jetblue baggage fees 2023 etc. then you can call the customer service team of the airline where your call will be directed to a customer support representative who will assist you and will clear all your doubts.
You can contact the customer support team of the airline through various mediums like email, social media etc. but calling at the customer support number is the fastest way to avail assistance. The customer support team of JetBlue is available round the clock to assist its customers. As a customer of JetBlue, you can avail assistance anytime, anywhere. So, if you need immediate assistance, then we would recommend giving a call on the customer support number.
FAQs About JetBlue Baggage Policy
Ans. If you have some doubts about the baggage policy of the airline then you are free to get in touch with the customer support service of the airline which is available around the clock to assist you. You can contact the customer support team anytime. They are available to solve your queries 24/7.
Ans. There are certain exceptions to the new Blue Basic no-carry-on-bag rule. People who fall under the exceptional cases include Mosaic members, travellers to or from London and this also includes those travelling on connecting flights, travellers that are combining a Blue Basic fare with an Even More® Space seat, active U.S. military and unaccompanied minors.
If someone is travelling with a pet on Blue Basic fare, then they are allowed to bring a personal item and an approved pet carrier to make their flight more convenient.
Blue Basic members who are travelling to or from London have a carry-on and personal item included in their fare. These people need to remember that Blue Basic fare does not allow a carry-on bag, so they have to limit what they carry onboard to a personal item and an approved pet carrier.
Ans. You don’t have to worry if you have left something on the plane. You just have to inform the crewmember at the airport immediately. In case you have already left the airport, then you must file a lost and found report online. The lost and found team of JetBlue will do everything to find your item and return it to you immediately.
Ans. If you have lost something and are filing a report online for the same, then you can help the lost and found team in finding the lost item as soon as possible by providing certain details. Keep all the descriptive information ready with yourself before filing the online complaint along with all the identifiable details which can help the team in identifying the lost item immediately. Also, make it a note to provide the flight date and flight number reflecting when your item was lost.
You can also provide additional information in the “Help us find your item-what makes it unique?” section. It is also advised that you file your report as soon as you come to know that you have left your item behind.
Ans. The lost and found team will thoroughly look for your lost item for about 30 days from the day you reported your item missing. In case we are not able to find your lost item, then we will notify you regarding the same through an e-mail.
Ans. If your lost item is found, then we will let you know about the same through an e-mail. The email will also contain the link to the shipping checkout page. You will be able to check your shipping information and here you also have to provide your credit card information for shipping charges.
Ans. The following sports equipment is not allowed onboard under any condition:
Gas-powered scooters & scooters with spillable batteries
Electric skateboards with lithium batteries
Antlers or horns
Scuba tanks with compressed gas cylinders
Stand-up paddle boards & paddles
Ans. In case your bags do not meet the weight or size restrictions, then they will be considered overweight or oversized bags and will be chargeable. The charges for overweight or oversized bags are as follows:
If the bag weighs between 51 lbs or 23.13 kg – 99 lbs or 44.91 kg, then the charges are $150 per bag.
If the dimensions of the bag range between 63″ in or 160 cm – 80 in or 203.3 cm, including wheels and handles, then the charges are $150 per bag.
Ans. Passengers are allowed to carry two check-in bags with themselves onboard. If they want to carry more than two check-in bags, then they will have to pay charges which will be levied on every extra bag that they carry. The charges from 3rd bag onwards are $200 to and from London, and the charges are $150 for all other routes.
Ans. A stroller is an item which qualifies as an assistive device. According to the JetBlue baggage policy, if you are in need of any assistive devices and are carrying them with you like wheelchairs, crutches, stroller etc. then you are free to carry them with you. These items will not be counted towards your carry-on or checked bags, but they are subject to weight and size restrictions. If you want you can also request for your assistive devices to be picked up at the bag claim.
Ans. Yes, the checked baggage fee is refundable and the amount will be refunded to you in the original form of payment if you cancel your booking prior to the scheduled departure of your flight. If you travel on the flight but don’t get the bags checked for which you paid, then the fees will be non-refundable.