Travelling via JetBlue is always a pleasure for people. JetBlue makes its travellers happy through its simple procedures, amazing flight amenities and by providing them utmost convenience and flexibility. JetBlue cancellation policy has been kept very flexible and simple which allows travellers to cancel their reservation with as little inconvenience as possible.
So, if you are going to make a reservation but you think that there might be a possibility that you might need to cancel it later on, then you need to go through this article because here we have discussed everything in detail regarding the JetBlue cancellation policy.
JetBlue Flight Cancellation Process
The unanticipated happenings at times don’t allow passengers to carry on with their travel plans. If you are also someone who has made a JetBlue reservation, but now, because of circumstances you are compelled to change or cancel your JetBlue reservations, then here is how you can do it. All you have to do is open the official website of the airline and go to the option which says Manage Booking. Just like most of the things these days, changing or cancelling your reservation can also be done online with utmost simplicity. With just a few clicks, within a few minutes, you can very easily cancel your trips online, anytime, anywhere.
Here we would like to mention that, if you made flight bookings seven days or more before the scheduled departure date, then you only have the time limit of 24 hours from the time you made the reservation to cancel your reservation if you don’t want to pay a cancellation fee. Also, remember that the complete booking has to be cancelled to qualify. No change or cancellation fees are applicable on most of the JetBlue tickets except the Blue Basic ones.
If you are someone who has made reservations under the Blue Basic fares, then there is a change fee applicable for making changes, which is as follows:
- $100 per person is charged for routes in North America, the Caribbean, and Central America.
- $200 per person is charged for all the other routes.
- This fee is charged in addition to any difference in airfare.
- Fare difference and fare rules on the date of change are also applicable.
You can very conveniently change and cancel your reservation online if you are able to provide the following details:
- Last name
- Confirmation code or ticket number
Remember that according to the JetBlue cancellation policy, the changes and cancellations have to be made before the flight’s scheduled departure time. In case you decide to change or cancel your reservation over the phone, you will be required to pay a $25 nonrefundable fee per person. If you want to save money on this per-person fee then you can do so by changing or cancelling your reservation online through the website at jetblue.com or by contacting the airline via live chat.
Another thing which we would like to mention here is that, you cannot change or cancel some specific reservation types online. These reservations include:
- Reservations which have been made with a different city for the return flight than the outgoing flight.
- Reservations which have been made with some special service requests.
- Reservations which have been made with a JetBlue voucher or travel certificate as a form of payment.
Need help in cancelling reservations which cannot be cancel online? Call toll-free number: +1-945-468-9977
Also, you have to take care of the fact that TrueBlue redemption bookings which also include cash plus points booking have different change and cancellation guidelines.
The airline makes sure that the safety and security of its customers is never at stake. In order to keep the data of its customers safe, the official website of the airline has a feature which will lock you out of your reservation if you are trying to access it online and enter incorrect information thrice. If you enter incorrect information thrice, you will not be able to see your reservation for some time. You will be locked out of your reservation as a security measure. But this is not something to worry about because you will be able to gain access to it after 4 hours. If you require any help before the reservation unlocks, then you can dial the customer support team for their help.
Flight bookings which have been made through travel agencies can be changed and cancelled through the official website from the Manage Trips page or by contacting JetBlue.
In some cases, the third party bookings are unable to be managed from JetBlue’s website. In that case, you must contact the agency or the third party through which you made the JetBlue reservations as soon as possible.
Here, you also need to note that there will be a one-time $50 per-person service fee which will be applicable for ticket changes made by JetBlue on all travel agency bookings which may otherwise be self-managed on jetblue.com.
For all the TrueBlue members, there is something that you need to know and keep in your mind. If you have logged in to your TrueBlue account while changing or cancelling a reservation online, if there is any credit which is due from your ticket, you don’t need to worry about it being lost or not being returned to you because it will be automatically transferred to your Travel Bank account for your use, immediately or in future. If you have some credit available in your travel bank account, then you can also use those credits to pay any change/cancel fees and the difference which is applicable in airfare while changing a flight online.
Here we would like to mention that the JetBlue Travel Bank credits cannot be used in the form of payment for services and extras, like Even More Space seats, bag fees, pet fees, etc.
JetBlue 24 hour cancellation policy
Almost every airline today has a 24 hours cancellation policy. JetBlue also has its JetBlue 24 hours cancellation policy which allows travellers to cancel their reservation within 24 hours of making it, without having to pay any fee. According to the JetBlue 24 hours cancellation policy, if you have made flight bookings 7 days or more prior to the scheduled departure of your flight, then you can cancel it within 24 hours, without having to pay any cancellation fee.
JetBlue No Show Policy
The JetBlue No Show policy is similar to the no show policy of other airlines. If you have made a reservation at JetBlue and neither did you cancel it nor did you show up, then the fare you paid for the flight ticket will be forfeited and nothing will be returned to you. So make sure that you cancel your flight booking before the scheduled departure of your flight else nothing from the amount you paid will be refunded.
JetBlue Refund policy
One of the most important elements of any cancellation policy is the refund policy. If you are not able to carry on with your travel plans and have to cancel your reservation, then according to the JetBlue refund policy, your refund eligibility will depend on what ticket type you have.
If you made flight bookings seven days or more prior to the scheduled departure date, then you have 24 hours from the time flight reservation was made to cancel your reservation without having to pay any cancellation charges. To be eligible for this, the entire booking has to be cancelled. Remember that, JetBlue Vacations reservations do not qualify for this.
In case of the JetBlue non-refundable fares, cancellations can be made prior to the scheduled departure of the flights. A per-person cancellation fee might be charged depending on the date of booking and the fare option selected. If there is any remaining balance, it will be placed in a JetBlue Travel Bank credit and can be used for future travel.
Time Frame To Get Refund From Jetblue
|Travel Bank Credit||Immediate||Credited to Travel Bank²|
|TrueBlue Point Refund||Immediate||Refunded to TrueBlue account.|
|Codeshare Flight with other airlines credit||Immediate, in some cases||Open ticket issued⁴|
in some cases. Contact Us for assistance.
|Partner Flights on JetBlue/other airlines credits||Immediate, in some cases||Open ticket issued, in some cases. Contact Us for assistance.|
|Extras (Seats, pets, baggage, etc)³ refunds||7-10 Business Days||Refunded to original form of payment.|
You also have to be mindful of the fact that in case a nonrefundable reservation is not changed or cancelled before the scheduled departure, then all the money associated with the reservation will be forfeited and you will get nothing back.
If you want to cancel your remaining travel after a portion of your refundable trip has been used, then according to the JetBlue refund policy, your refund amount will be equivalent to the one way fare for the portion of the trip cancelled. This is also applicable, if a portion of your travel is not operated as scheduled by JetBlue.
If your flight has been changed or cancelled by JetBlue then you can visit the official website of the airline to know what options you have and to know about your refund eligibility.
Jetblue Non-Refundable Fares
Let’s now know about the JetBlue non refundable fares. If you want to make any changes or cancellations, then these will have to be made prior to the scheduled departure for a per-person change/cancel fee along with any applicable difference in airfare. If there is any remaining balance, you don’t worry because it will not be wasted. It will instead be issued as a JetBlue travel credit which can be used for future travel on JetBlue. You can have a look at the credit expiration dates that can be accessed via your Travel Bank account.
Jetblue Refundable Fares
Now, if we talk about the JetBlue refundable fares, changes and cancellations for a full refund are only allowed prior to the scheduled departure of the flight. These changes are based on the availability and applicable difference, if any, in airfare. In case a refundable flight segment is not changed or cancelled prior to the scheduled departure, then all the money associated with the segment will not go wasted. It will be issued as a JetBlue travel credit which you can apply for your future travel on JetBlue. To see your credit expiration dates, you will have to access your Travel Bank Account.
It might come as a surprise to you, but there is another benefit that JetBlue offers to its customers. JetBlue also gives you the facility to make a same-day switch. JetBlue’s customers have the facility to make a confirmed same day switch for which they will have to pay $75. You just have to take care of the fact that you can make this same day switch only on the day of travel, which starts at midnight in the time zone of the departing flight in which you made the reservation. This is not just it, there is more. You can also use this same day switch option if due to some unavoidable circumstances, you are running late and think that you will surely not be able to catch your flight. Precisely speaking, it allows you to switch your flight for another one on the same day itself. To do this, you will have to pay $75. In case you have purchased something extra, then don’t think that that money will go wasted. That money is not going to be wasted, instead, you will be refunded for those services as well. You will also be given the option to purchase those services for your new flight, if they are available.
If you fail to catch your flight, then all the money you paid will be forfeited, which also includes all the extras you paid which were included in your ticket. This means that you will not be eligible to receive any refund if you are not successful in boarding your flight.
JetBlue COVID Cancellation policy
JetBlue takes care of the fact that all the safety measures are taken for the safety of its travellers as well as the crew members. The airline follows the Centers for Disease Control and Prevention (CDC) guidelines.
You might be required to carry some documents with yourself as per the JetBlue COVID policy. There is a tool available on the website for this. You can use that tool to see what documents you need to travel through JetBlue. The airline also provides convenient methods for testing at several of its airport terminals, including rapid molecular and PCR testing at XpresCheck locations at Boston, Newark and New York.
Talking about the JetBlue COVID Cancellation policy, except for the Blue Basic Fares, there is no cancellation or flight change fee charged from the passengers. Travellers can very easily manage their trip online through the official website. In case you have made your flight reservation through an online travel site or through a travel agency, then you can contact them for the needed assistance.
We have explained everything with utmost clarity about the JetBlue cancellation policy in this article. We talked about topics like JetBlue change flight, JetBlue cancellation fees, JetBlue cancellation policy etc. in detail. If there is still anything you are not clear about or want to know about something in more detail, then you can visit the official website of the airline and read about all the information that you need. If you still have confusion, you can contact the customer support team of the airline, which will listen to all your problems and doubts and will guide you accordingly so that your issues get resolved.
FAQs About jetblue Cancellation Policy
Ans. If you think that you are showing symptoms of COVID, then you have the following options:
COVID tests are available at the major airports. You can take a test to see if you really have COVID.
If you need to cancel your flight, then you can make changes to your reservation through the option ‘Manage Trips’ on the website. No change or cancellation fees are charged from the travellers except for Blue Basic fares. Fare rules will still be applicable.
If you have made reservations through an online travel site or a travel agency, then you must contact them directly for assistance.
If you have to manage a flight which was included with a JetBlue Vacations package, then you must give a call on 1-844-JB-VACAY (528-2229).
Ans. Here are the documents you can show as a proof of your vaccination:
A picture of the COVID documents, instead of the actual card, will be accepted but travellers should still carry all their original COVID documents with them in case they are required to show them upon arrival at their destination.
You are requested to see the handy online lookup tool to know which countries need travellers to upload test results or proof of their vaccination. You will find this information listed under the ‘Documents Required’ section of the tool.
A pre-departure COVID-19 test is no longer needed for all travellers who are entering the United States. This is applicable to all the customers with a departure from an international location to the United States on or after Monday, June 12, 2022. For more information, you can visit the CDC website.
Ans. The JetBlue no show policy is just like the no show policy of other airlines. If you have made a reservation at JetBlue and neither did you cancel it nor did you show up, then the fare you paid for the flight ticket will be forfeited and nothing will be returned to you. So make sure that you cancel your flight booking before the scheduled departure of your flight else nothing from the amount you paid will be refunded.
Ans. You will be eligible to receive a refund for cancelling your flight under certain conditions. If you cancel your reservation within 24 hours of making the reservation, then you will receive the refund without having to pay any cancellation charges. If you have booked under a refundable fare, then also you will be receiving a refund. In other cases, you will not be receiving any refund for cancellation.
Ans. JetBlue is very liberal and flexible when it comes to cancelling the reservation but travellers are not permitted to cancel the reservation under certain circumstances.
Travellers cannot change or cancel some specific reservation types online. These reservations include:
Reservations which have been made with a different city for the return flight than the outgoing flight.
Reservations which have been made with some special service requests.
Reservations which have been made with a JetBlue voucher or travel certificate as a form of payment.
If your reservation falls under any of the above mentioned circumstances, then you will not be able to cancel it.
Ans. If you are someone who has made flight under the Blue Basic fares, then there is a change fee applicable for making changes. The details of the applicable change fees are as follows:
$100 per person is charged for routes in North America, the Caribbean, and Central America.
$200 per person is charged for all the other routes.
This fee is charged in addition to any difference in airfare. If there is a difference in the airfare, you will have to pay that and then you will also be liable to pay the change fee according to the JetBlue policy.
Fare difference and fare rules on the date of change are also applicable.
If you are a Blue Basic fare member, then you need to keep the above-mentioned points in mind before making any changes to your reservation.